Ecommerce Live Chat Service
Real-Time Communication
Enable Real-time instant chat communication with your website visitors. Interact with your visitors to provide higher level of customer support, up-sell products, assist in purchase decisions and offer that human touch to help you stay head of competitors.
- Real-Time Chatting with your Customers
- Multiple Chat Requests
- Auto Save Transcripts
- Search Transcripts
- Operator-to-Operator Chats
- Capture Visitor Data
Administration
Customize your chat icons and chat windows to seamlessly integrate in to your website design look and feel.
- Operator Console Monitor
- Operator Online/Offline Activity Monitor
- Department Chat Icons
- Spam Blocking
Reporting and Statistics
View detailed reports and statistics to view the performance level of your online chat system.
- Operator Rating System
- Daily Request Reports
- Log Transcripts
Service Cost
$99 Setup fee, $19.95/month