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Configure Elavon / VirtualMerchant

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Enabling Elavon / VirtualMerchant to accept credit cards

If you do not have a VirtualMerchant account and would like to create one:

Sign up for a VirtualMerchant account to accept credit cards

  1.  Login to SEO-Cart and go to Configure->Payment Methods.
  2. Click on the VirtualMerchant / Elavon link within the "Credit Card Methods" section.
  3. Turn on the "Enable VirtualMerchant / Elavon to process credit card transactions" checkbox and enter your Virtual Merchant ID, User ID, and PIN provided to you by VirtualMerchant.
  4. Select your payment type.
  5. Select your Account Type.
    • Terminal Based (default, recommended): Your VirtualMerchant account will default to Terminal Based. If you issue a refund within SEO-Cart with a terminal based account, you must login to your VirtualMerchant interface to manually un-pend the transaction, or else the refund will not go through successfully. Terminal based accounts allow greater automated control over transactions and transaction validation. AVS errors will automatically return a declined transaction when an order is attempted to be placed. Terminal based accounts will issue a "ccdelete" transaction type when cancelling an order within SEO-Cart.
    • Host Based: If you issue a refund with a host based account, the refund will automatically go through without having to manually un-pend the transaction in your VirtualMerchant interface. Host based accounts will issue a "ccvoid" transaction type when cancelling an order within SEO-Cart.
  6. Update your settings.
  7. You are now ready to accept credit cards on your website. It is recommended that you place a test order with a real credit card on your website to make sure everything is working properly.

 

  1. Update your settings.
  2. You are now ready to accept credit cards on your website. It is recommended that you place a test order with a real credit card on your website to make sure everything is working properly.

Important Notes regarding MyVirtualTerminal:

  • Costco members will receive better rates and a better deal. Call Costco sales to sign up.
  • Always login to VirtualMerchant interface at end of the day to check your batch, regardless if terminal or hosted account type.
  • Verify during your training session with the Merchant Activations team whether or not your terminal has been configured as Host or Terminal. It should be configured terminal by default.
  • Once setup, login to your production terminal and navigate to Terminal->Merchant->Payment Fields. Click on "Customer Code" and uncheck the required flag. This will make the Customer Code/Purchasing Order # not required for customers with corporate purchasing cards.
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